Lydia Paul is a Tallinn-based jewellery practice. Each piece is made by hand and defined by bold, minimalist forms, material and weight. The work develops intuitively rather than seasonally, moving between everyday jewellery and one-of-a-kind pieces.
Terms of service
1. General Terms
This online store is operated by Metashika OÜ under the name Lydia Paul Studio.
Company details
Metashika OÜ
Registry code: 17171547
Neeme 27, 11711 Tallinn, Estonia
Email: info@lydiapaulstudio.com
By placing an order through this website, you agree to the following Terms & Conditions. If you have any questions, please get in touch with us at info@lydiapaulstudio.com.
2. Products
All products displayed in the online store are available to order. However, the pieces are not held as ready-made stock. Each piece is made after an order is placed.
As the jewellery is made by hand, small variations in shape, finish and other details may occur. Natural stones also vary in colour and pattern, making each piece slightly different.
Product photographs are intended to represent the jewellery as accurately as possible. Please keep in mind that colours may look different depending on your screen.
3. Prices
All prices are displayed in euros (€). Metashika OÜ is not VAT registered, so VAT is not added to the prices.
The valid price is the price displayed at the time the order is placed. If a pricing or product information error occurs, we will contact you to find an appropriate solution.
4. Payment
You can pay for your order securely through Stripe. The available payment methods are displayed at checkout.
Once your payment has been completed and your order confirmed, we will begin preparing your jewellery.
5. Production
All Lydia Paul Studio jewellery is made to order.
Production usually takes around two weeks but may take up to 30 days. This does not include shipping time.
If there is an unexpected delay, we will let you know.
6. Ring Sizing and Personalised Jewellery
Rings are made individually in the size selected when ordering. Please check your ring size carefully before placing an order, as resizing may not always be possible.
If you order personalised jewellery, you are responsible for providing the correct measurements and specifications.
The right to withdraw from a purchase does not apply to items made to the customer's individual specifications or clearly personalised for them where the law provides this exception.
7. Shipping
We ship worldwide. Available shipping methods, costs and estimated delivery times are shown at checkout.
Standard shipping is free for orders with a product value of €200 or more, unless otherwise stated at checkout.
Please remember that production time and shipping time are separate. Delivery estimates may vary depending on the carrier and destination.
If your parcel seems to be lost or has not arrived, please contact us at info@lydiapaulstudio.com. We will look into the matter and help find a solution in accordance with applicable law.
Risk in the goods passes to the customer when the customer, or a person designated by the customer other than the carrier, takes physical possession of them, subject to applicable law.
8. Customs and Import Charges
Orders shipped outside the European Union may be subject to customs duties, import taxes or other charges.
Unless otherwise stated at checkout, these charges are the customer's responsibility. Please check the import requirements of your country before placing an order.
9. Returns and Refunds
All Lydia Paul Studio jewellery is made to order, and we do not offer voluntary returns or exchanges.
However, purchases made online may be subject to the statutory 14-day right of withdrawal. This right does not apply to personalised items where the law provides an exception.
Where the right of withdrawal applies, you can notify us of your decision within 14 days of receiving your order by emailing info@lydiapaulstudio.com. The item must then be sent back within 14 days of notifying us.
Return shipping costs are paid by the customer. The item may be handled as necessary to inspect it, but a deduction may be made where its value has diminished through handling beyond what is necessary, as permitted by law.
Refunds will be made in accordance with applicable law, including the refund of standard delivery costs where required. We may wait to issue the refund until we have received the returned item or proof that it has been sent back, whichever occurs first.
If your jewellery arrives damaged or you believe it has a manufacturing defect, please contact us. We will assess the issue and work with you to find an appropriate solution in accordance with your statutory rights.
Returns address
Metashika OÜ / Lydia Paul Studio
Neeme 27
11711 Tallinn
Estonia
Withdrawal notice
To withdraw from a purchase where the statutory right applies, email info@lydiapaulstudio.com with your name, order number and a clear statement that you wish to withdraw.
You may also use the following form:
To: Metashika OÜ, Neeme 27, 11711 Tallinn, Estonia, info@lydiapaulstudio.com
I hereby give notice that I withdraw from my contract of sale of the following goods:
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Product(s):
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Order number:
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Date ordered / date received:
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Name:
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Address:
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Date:
10. Jewellery Care
Silver naturally oxidises and may tarnish over time, especially when left unworn. This is a normal characteristic of silver. A suitable jewellery polishing cloth can be used to clean silver.
Please handle and store your jewellery with care. Damage caused by accidents, improper handling or inadequate care is not considered a manufacturing defect. This does not affect your statutory rights if a product is defective.
11. Privacy
We collect and use personal information to operate the online store and provide the services you request.
This may include your name, contact details, billing and delivery addresses, order information and correspondence with us. Payment processing is handled by Stripe; we do not store your full payment card details.
We use your information to process orders and payments, arrange production and delivery, respond to enquiries, maintain accounting records and meet our legal obligations.
We may share the necessary information with service providers such as Wix, Stripe, delivery companies and accounting providers. We do not sell, trade or rent your personal information to others.
Your information is kept only for as long as necessary for these purposes or as required by law. Some service providers may process data outside the European Economic Area, with appropriate safeguards where required.
Under applicable data protection law, you may have the right to access, correct or request the deletion of your personal information, restrict or object to certain processing, and request data portability where applicable. Where processing is based on consent, you can withdraw that consent.
12. Cookies
This website uses cookies and similar technologies to help the online store function properly.
Some cookies are necessary for features such as security and checkout. Other cookies may be used to remember preferences, understand how visitors use the website or support marketing.
Non-essential cookies will only be used with your consent where required by law. You can manage your preferences through the website's cookie settings, where available, or through your browser settings.
Wix, Stripe and other services integrated into the website may also use cookies or similar technologies. The cookies actually used depend on the website's configuration and enabled services.
13. Intellectual Property
All jewellery designs, photographs, text, branding and other content on this website belong to Metashika OÜ or are used with permission.
The content may not be copied, reproduced or used commercially without our prior written permission, except where permitted by law.
Purchasing a piece of jewellery does not transfer ownership of its design or associated intellectual property rights.
14. Liability
We take care to provide accurate product information and fulfil orders as agreed. However, delivery times may be affected by circumstances outside our control.
Nothing in these Terms & Conditions limits any liability or consumer rights that cannot legally be excluded.
15. Governing Law
These Terms & Conditions are governed by the laws of Estonia. Mandatory consumer protection rules that apply in your country of residence remain unaffected.
If you have a problem with an order, please contact us first so that we can try to resolve it directly. You may also use the consumer dispute resolution options available to you under applicable law.
16. Changes to These Terms
We may update these Terms & Conditions from time to time. The current version will always be available on this website.
Changes will not affect orders already placed unless required by law or agreed with the customer.
17. Contact
If you have any questions about the products, your order, returns, privacy or anything else, please get in touch.
Lydia Paul Studio
Metashika OÜ
Neeme 27, 11711 Tallinn, Estonia
Registry code: 17171547
info@lydiapaulstudio.com